Technical Sales Manager

At Amber Sound, we supply professional audio and communications systems to some of the UK’s leading venues, production companies, theatres, corporate event teams and live events professionals.

We are looking for an experienced and technically minded individual to join our growing team in the role of Technical Sales Manager.

This is an ideal opportunity for someone with hands-on industry experience who has a strong practical understanding of professional audio systems, wireless microphone systems, RF coordination, communications systems, networking and live event workflows. The role would particularly suit someone looking to bring their technical industry knowledge into a more structured, long-term Monday - Friday position.

We pride ourselves on providing a high level of customer service and are looking for someone who is engaging, organised, dynamic and confident communicating with both customers and colleagues.

You’ll be responsible for helping customers turn technical requirements into practical, real-world solutions, while supporting the wider sales team with quotations, specifications and project work. The successful candidate will also provide post-sales technical support and troubleshooting across the brands we supply. While we are ideally looking for someone who can hit the ground running, training can be provided for the right individual.

Amber Sound is a small business and being the right fit for the team is an important part of the role. Communication is at the core of what we do, so we’re looking for someone who is proactive, self-motivated and willing to support the wider business when needed.

We welcome new ideas and encourage people to take ownership of their role, contribute to the development of the company and help shape the future of the business.

The position can be office-based or hybrid, as we are focused on finding the right person rather than a specific location.


 

Key Responsibilities

• Managing and responding to technical sales enquiries via phone and email
• Supporting the on-the-road sales team with quotations, specifications and technical project work
• Advising customers on professional audio, wireless microphone and communications solutions
• Preparing equipment quotations and system recommendations
• Liaising with the office manager regarding stock availability, pricing and lead times
• Assisting with larger technical projects and system proposals
• Following up quotations and maintaining strong customer relationships
• Building relationships with new customers and generating new opportunities
• Keeping up to date with current products, technologies and industry developments
• Supporting occasional trade shows, demo events and manufacturer training sessions

 

Ideal Experience

We are ideally looking for someone with hands-on technical experience within live events, production, AV or professional audio environments, and who understands how these systems are used in real-world applications.

This role would suit someone from a technical background who enjoys problem solving, communicating with customers and putting together practical solutions.

Previous experience in sales, account management or commercial environments would be beneficial, but is not essential. Real-world practical experience is far more important to us than formal qualifications.

We’re looking for someone who has:

• Strong problem-solving abilities
• The ability to work well under pressure with minimal supervision
• Excellent organisational skills and the ability to prioritise effectively
• Logical thinking and good common sense
• Confidence working with numbers and technical information
• Strong computer literacy
• Professional communication skills and a good telephone manner
• The ability to build and maintain positive working relationships
• A positive attitude and strong work ethic
• The ability to work independently and as part of a team

 

Skills & Attributes

• Strong technical understanding of professional audio systems
• Good knowledge of wireless microphones, RF and communications systems
• Excellent written and spoken communication skills
• Comfortable communicating with both customers and internal team members
• Organised and methodical approach to work
• Ability to prioritise multiple projects and enquiries
• Positive, solution-focused attitude
• Commercial awareness and customer-focused mindset

 

Company Benefits

• Hybrid working flexibility
• Training opportunities with leading professional audio brands
• Relaxed and supportive working environment
• Paid lunch hour
• Company pension scheme
• Private healthcare after qualifying period
• Performance-related bonus opportunities
• Free parking when office based

 

Salary & Hours

Salary: £50,000 per annum
Job Type: Full-time, Permanent
Hours: 35 hours per week

To apply email a CV and cover letter to jobs@ambersound.co.uk